Communications

Solution

Automation of communications with patients. Mail, Whatsapp, SMS

Functionalities

• Chatbot for shift management, study consultation and reports.
• Patient Welcome
• Sending personalized emails
• Reminders of shifts, follow-up of Study Orders, cancellation of agendas.
• Shift rescheduling
• Confirmation of Shifts
• Patient Follow-up
• Reminder of periodic controls according to procedure
• Satisfaction surveys
• NPS (Net Promoter Score) / Google Reviews
• Management of communications with the team: schedules of scheduled surgeries
• Alerts of study results, stock replacement among others.

Dashboards

Solution

Dashboard management for better decision-making.

Functionalities

• Key information to guide decision-making, the most relevant being:
• Billing: Amounts billed by departments and services. Incidence of rejections in billing.
• Activity: Operational efficiency by attention area, service or professional. Idle capacity. Patient`s waiting time
• Hospitalization: Bed Occupancy. Bed Shift, Bed days, Mortality rate.
• Operating rooms: Types of surgeries. Efficiency in use of operating rooms. Estimated vs. real times.

Professional Fees

Solution

Easily calculate professionals’ fees

Functionalities

• Definition of agreement per professional or service
• Formula generator
• Withholdings and impact of debits depending on its origin
• Payment by billed, charged or produced item
• Management of checking account per professional

Medical Records

Solution

Management of Electronic Medical Record of outpatients and inpatients.

Functionalities

• Dynamic worksheets by specialties, hospital, professional or diagnosis
• Graphic representations
• Georeference
• Digitalization of existing MRs and administration of files
• Medical indications, prescriptions and orders 
• Limited and secure access
• Unified Patient data
• Detection of duplicated orders

Farmacy

Solution

Manage stock and control dispatch of disposable material, medicines and other supplies.

Functionalities

• Management of deposits of disposable material and medicines
• Central and satellite pharmacy deposits
• Medicines Traceability
• Brand name and generic drugs
• Management of lot and expiration date
• Deposit and operation security
• Control of replenishing points, maximums and minimums 
• Order management (Purchase, Replenishment, 24/7)
• Purchasing optimization
• Less discarding associated to expiration date
• Order anticipation

Billing

Solution

Bills benefits performed by Markey or other integrated systems. Reduces received debits, standardizes billing, detecting recurrent problems.

Functionalities

• Billing to and payment collection of funders or private patients
• Interfaces with accounting systems (SAP, Tango, Bejerman, others)
• Generation of supporting information
• Management of debits and rebilling
• Rules for Public Hospitals with Decentralized Management (HPGD) (Files and Legal Notifications)
• Billing by various modalities, by benefit or per capita
• Increased recovery
• Management of checking accounts

Health Insurance Agreements

Solution

Administer different agreements and assign values to your fee schedules, adjusting it to each funder or group of funders.

Functionalities

• Setting of Fee Schedules (National, PAMI, IOMA, HPGD, OTHERS)
• Value assignment of Fee Schedules, by funder or group of funders
• Connection with pharmaceutical catalogues Alfabeta or Kairos
• Budgets
• Value updates
• Recalculation of historical values due to modifications in agreements.

Operating Room

Solution

Achieve efficiency in the use of operating rooms

Functionalities

• Scheduling of surgeries
• Elaboration of list of procedures for each operating room
• Operative Report
• Anaesthetic Report 
• Tracking of operating room charges
• CRM
• Optimization of operating room occupancy
• Management of Equipment and supplies. Avoids surgeries cancelations due to lack of supplies or team members.

Scheduling

Solution

Administration of your Appointments offer according to your assistance model.

Functionalities

• Organization of agendas per professional or service
• Top profitability by setting limits for each Insurance Coverage or Plan
• Vacations, absenteeism, holidays and blocking of patients
• Admissions, call center, patient-scheduled appointments
• Scheduling by teams and reduction of waiting time
• Optimization in the use of consulting rooms 
• Tracking of patient´s waiting time 
• Reminders of appointments via e-mail and SMS, drop in absenteeism
• Reduction of waiting times by integration with self-reception terminals